FAQ

Got a question? Check our FAQs here!

I lost my order email, how can I access it again?

Send us an email at shop@quantumdsp.com with your order id and email used to purchase

My downloads have expired, how do I renew them?

Please send an email to shop@quantumdsp.com with the subject line "renew downloads" and leave your order number.

How to activate software on a second machine?

If you would like to activate your Q-Series software on multiple machines, please send an email to shop@quantumdsp.com with the subject line "activation request" and leave your order number.

How do I load Impulse Responses?

Watch our training video on loading IR's - Click Here

I’m a content creator and influencer interested in partnering with Quantum for affiliate marketing opportunities. Could you let me know the best way to get started with this?

At Quantum, we’re always excited to team up with influencers. We offer excellent commission on each sale in return for promotion across your channels. If you’re interested in being an affiliate, please send an email to shop@quantumdsp.com with the subject line "affiliate program" and leave us links to your social media.